Privacy Policy

Effective Date: 6^th April 2025

PhareX Limited ("we", "our", "us") is committed to protecting the personal data of our users. This Privacy Policy explains how we collect, store, use, and share your personal information when you use our platform and services.

Who We Are

PhareX is a digital support platform created to empower international students in the UK from pre-arrival through to graduation. We offer services such as:

• Accommodation support
• Job matching
• Mental wellness resources
• Immigration guidance
• Tenant rights assistance
• Orientation and mentorship services

We use a blend of AI-driven technology and personalised human support to create a seamless student experience.

2. Information We Collect

a. Personal Information

We may collect information you provide during registration or while using our services, such as:

• Full name
• Email address
• Phone number
• Nationality
• University and course details
• Visa type and status
• Accommodation preferences
• Employment interests
• Orientation and consultation responses

b. Automated Data (Technical Usage Info)

• IP address
• Browser type & version
• Device info
• Time spent and pages visited
• Cookies and interaction history

3. How We Use Your Information

We use your data to:

• Match you with accommodation, jobs, internships, and services
• Provide orientation, consultation, and mentorship support
• Offer wellness, immigration, and tenant assistance
• Improve our platform through analytics
• Communicate updates and opportunities

4. Sharing Your Data

Your data is only shared:

• With trusted partners (landlords, legal advisors, career consultants, wellness professionals), only with your consent
• With service providers helping us operate the platform
• When required by UK law or in emergencies

We do not sell your data to third parties.

5. Your Rights

Under UK GDPR, you can:

• Access your data
• Correct inaccurate info
• Request deletion
• Object to processing or withdraw consent
• Request data portability

Contact: Info@phare-x.com

6. Data Retention

We retain your data:

• As long as necessary for service delivery
• To meet legal and regulatory obligations

7. Security Measures

• Encrypted storage
• Role-based access controls
• Regular data security reviews

8. Cookies & Tracking

We use cookies to enhance user experience. You may control cookies via browser settings.

9. Changes to this Policy

We may update this policy. Changes will be posted on our website.

10. Contact Us

Info@phare-x.com
4^th floor, 84 Salop Street Wolverhampton, WV3 03R
Company Reg. No: 16352212